Cancellation & Refund Policy

Cloriya believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

  • Cancellations will be considered only if the request is made within 24 hours of placing an order by calling our customer care number- +91-9993293105. However, the cancellation request will not be entertained if the orders have been processed for shipping.

  • Orders will not canceled once they are processed from our warehouse.

  • Products purchased from an ongoing sale will not be canceled or refunded as per our cancellation policy

  • In case you feel that the product received is not as shown on the site or received any defective product, you can bring it to the notice of our customer service within 3 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision as per our Return Policy.

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